Privacy Policy
Article 1 – PERSONAL INFORMATION COLLECTED
When you accept cookies on our website https://agency-group.com/ we collect the personal information you provide, such as your name, address and e-mail address.
When you browse our site, we also automatically receive the Internet Protocol address (IP address) of your computer, which enables us to obtain more details about the browser and operating system you are using.
E-mail marketing (if applicable): With your permission, we may send you e-mails about our store, new products and other updates.
Article 2 – CONSENT
How do you obtain my consent? When you provide us with your personal information to complete a contact request, we assume that you consent to our collection and use of your information for this purpose only. If we ask you to provide us with your personal information for any other reason, such as marketing purposes, we will ask you directly for your express consent, or give you the opportunity to decline.
How can I withdraw my consent? If, after having given us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us at info@agency-group.com.
Article 3 – DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you breach our Terms and Conditions.
Article 4 – EX2
Our store is hosted by EX2. They provide us with the WordPress platform that allows us to sell you our services and products through our e-commerce store. Your data is stored in Ex2’s data storage system and databases. Your data is stored on a secure server.
Article 6 – SERVICES PROVIDED BY THIRD PARTIES
In general, the third-party suppliers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
With respect to these suppliers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information. Keep in mind that some suppliers may be located or have facilities located in a different jurisdiction than you or us. Therefore, if you decide to proceed with a transaction that requires the services of a third-party supplier, your information may be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information belonging to you that was used to complete the transaction could be disclosed under U.S. legislation, including the Patriot Act.
Once you leave our store site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or by the Terms and Conditions of Sale and Use of our website.
Links You may have to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.
Article 7 – PERSONAL DATA
The User is hereby informed that the personal data indicated as mandatory on the forms and collected as part of the service described herein are necessary for use of the Site. The personal data that the Operator collects from the User may include :
First and last names
Your email address
Phone number
IP address (virtual address of your computer)
The Operator undertakes to protect the Customer’s personal data and all personal data obtained in the course of using the Site’s services.
As such, each Customer is solely responsible for maintaining the confidentiality of his or her login and password, and is solely responsible for all accesses to his or her Customer Account, whether authorized or not.
The Operator may not be held liable for any action or damage carried out via the customer’s personal space by a third party who has gained access to the customer’s login and password as a result of a fault or negligence attributable to the customer. The Customer undertakes to inform the Operator immediately if the Customer becomes aware of or suspects any unauthorized use of or access to his personal space.
All personal data collected by the Operator is collected directly from the Customer and processed by the Operator to enable the implementation and management of the Site’s services. This data may also be used to compile statistics in order to improve the Site’s services. This data may be transmitted to the Operator’s partners and suppliers involved in the delivery, invoicing and management process, for the purposes of order processing, marketing and customer relations management.
The Operator complies with legislation on the protection of personal data.
Article 8 – CREATION OF CUSTOMER AREA
To place an order on the Site, the Customer must first create a personal customer area. Once created, to access it, the Customer must identify himself using his secret, personal and confidential login and password. It is the Customer’s responsibility not to communicate his/her login and password in accordance with the provisions of article PERSONAL DATA herein. Customers undertake to maintain strict confidentiality with regard to the data, in particular their login and password, enabling them to access their customer area. Customers acknowledge that they alone are responsible for accessing the Service using their login and password, unless fraud has been proven. Customers also undertake to inform the Operator immediately in the event of loss, misappropriation or fraudulent use of their login and/or password.
After the creation of his personal customer area, the Customer will receive an email confirming the creation of his customer area.
When registering, the Customer undertakes to :
to provide true, accurate and up-to-date information at the time of entry into the service’s registration form, and in particular not to use false names or addresses, or unauthorized names or addresses.
keep registration data up to date to ensure that it is real, accurate and up-to-date at all times.
The Customer further undertakes not to make available or distribute any illicit or reprehensible information (such as defamatory information or information constituting identity theft) or harmful information (such as viruses). Should this not be the case, the Operator may suspend or terminate the Customer’s access to the Site at its sole discretion.
Article 9 – SAFETY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, altered or destroyed inappropriately.
If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional standards generally recognized by the industry.
COOKIES
Browsing the https://agency-group.com/ website may result in the installation of cookie(s) on the user’s computer. A cookie is a small file which does not allow the user to be identified, but which records information relating to the navigation of a computer on a site. The data obtained in this way is intended to facilitate subsequent browsing of the site, and is also used to measure visitor numbers.
Refusal to install a cookie may prevent access to certain services. However, you can configure your computer as follows to refuse the installation of cookies: Internet Explorer: Tools tab (wheel-shaped icon at top right) / Internet options. Click on Confidentiality and select Block all cookies. Confirm with Ok. Firefox: at the top of the browser window, click on the Firefox button, then go to the Options tab. Click on the Privacy tab. Set the Retention Rules to: use personalized settings for history. Finally, uncheck it to disable cookies. On Safari: Click on the menu icon (symbolized by a cog) in the top right-hand corner of the browser. Select Settings. Click on Show advanced settings. In the ” Privacy », click on Content settings. In the « Cookies », vsection, you can block cookies. Under Chrome: Click on the menu icon (symbolized by three horizontal lines) in the top right-hand corner of the browser. Select Settings. Click on Show advanced settings. In the « Privacy »section, click on preferences. In the « Privacy », tab, you can block cookies.
Article 10 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use this site. website.
Article 11 – HYPERTEXT LINKS
The hypertext links available on the Site https://agency-group.com/ may refer to third-party sites not published by the Operator. They are provided solely for the convenience of the Customer, in order to facilitate the use of resources available on the Internet. If the Customer uses these links, he will leave the Site and will then agree to use third-party sites at his own risk or, where applicable, in accordance with the conditions which govern them.
The Customer acknowledges that the Operator does not control or contribute in any way to the development of the conditions of use and/or the content applying to or appearing on these third-party sites.
Consequently, the Operator cannot be held responsible in any way due to these hypertext links.
In addition, the Customer acknowledges that the Operator cannot endorse, guarantee or take over all or part of the conditions of use and/or the content of these third-party sites.
The Site may also contain promotional hypertext links and/or advertising banners referring to third-party sites not published by the Operator.
The Operator invites the Customer to notify it of any hypertext link present on the Site which would allow access to a third-party site offering content contrary to the laws and/or good morals.
The Client may not use and/or insert a hyperlink pointing to the site without the prior written consent of the Operator on a case-by-case basis.
Article 12 – CHANGES TO THIS PRIVACY POLICY
The Operator reserves the right to modify at any time and without notice the content of the Site or the services available there, and/or to temporarily or permanently cease operating all or part of the Site.
In addition, the Operator reserves the right to modify at any time and without notice the location of the Site on the Internet, as well as these General Conditions of Use. The Customer is therefore required to refer to these General Conditions of Use before using the Site.
The Customer acknowledges that the Operator cannot be held responsible in any way towards him or any third party as a result of these modifications, suspensions or cessations.
The Operator advises the Customer to save and/or print these General Conditions of Use for safe and long-term storage, and thus be able to invoke them at any time during the execution of the contract if necessary.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at info@agency-group.com